Case Study: Tam Tam achieves a stronger feedback culture with Impraise

Tam Tam - Customer Case Study

Tam Tam, a top digital agency in the Netherlands, faced a structural challenge in sustaining its rapid growth and flat organizational culture. To facilitate the open and honest feedback necessary for collaboration, HR lead Sandra van Heeswijk identified the need to move beyond a clunky email-based process. They partnered with the vendor Impraise to implement a more scalable feedback solution.

The solution from Impraise started with a 360-degree review to introduce the platform company-wide. This created a more structured process for giving and receiving feedback, with aggregated reports helping to pinpoint areas for training and improvement. Since implementing Impraise, feedback exchanges have increased significantly, with 69% of it being requested outside of formal reviews, demonstrating that employees have taken ownership of their development.

Tam Tam

Sandra van Heeswijk

HR Manager