Case Study: a leading telecommunications provider reduces investigation delays with Imply Lumi

Leading Telecommunications Provider cuts 4–5 day log restoration delays with Imply

A leading telecommunications provider faced significant challenges with its Splunk environment due to the high cost and operational complexity of retaining large volumes of observability telemetry. This cost prevented them from keeping all machine data continuously indexed and searchable, forcing them to archive historical logs into Amazon S3. Retrieving this archived data for investigations was a slow, manual process that could take up to five days, creating delays and increasing the burden on their SRE and observability teams.

The provider deployed Imply Lumi alongside Splunk to create a scalable data layer. With Imply's solution, teams could directly query historical and high-volume telemetry from Amazon S3 using their existing Splunk workflows, eliminating the need for manual log restoration and rehydration. This provided immediate access to historical data for investigations, reduced operational complexity, and lowered the burden on engineering teams, transforming a multi-day process into an immediate query.

Leading Telecommunications Provider