Case Study: TechSoup Global secures donor transactions and simplifies PCI compliance with Imperva SecureSphere

TechSoup Global Demonstrates How Nonprofits Profit from Application Security

TechSoup Global is a San Francisco–based nonprofit that helps other charities access donated and discounted technology and processes large volumes of online donations. After an attempted SQL‑injection attack forced two days of downtime and underscored PCI Tier‑4 obligations, the organization needed stronger, application‑level protection that was easy to deploy, non‑intrusive, and manageable by a small IT team.

TechSoup deployed Imperva SecureSphere Web Application Firewall, gaining granular visibility and automated protection against SQL injection, XSS, brute‑force attacks, and data leakage. The drop‑in solution required no app changes, kept operational overhead low, accelerated forensic analysis, simplified PCI compliance (reducing pen‑testing), and restored confidence among donors and partners.

TechSoup Global

Richard Collins

Manager, Cyber Security