Case Study: Europe’s Top eCommerce Beauty Retailer Stops Competitor Web Scraping and Cuts Bandwidth by 22% with Imperva Bot Management

Europe's Top eCommerce Beauty Retailer Puts an End to Web Scraping

One of Europe’s largest independent online beauty retailers, offering thousands of products, discovered competitors were using advanced bots to scrape pricing, inventory and availability in real time. Manual mitigation became a time‑consuming “whack‑a‑mole,” costing up to a day and a half per week and causing site errors and latency, so the retailer needed a cloud-friendly, DNS/CNAME-based solution that could reliably block only malicious bots while allowing legitimate crawlers.

They implemented Imperva Bot Management as a SaaS, up and running in an afternoon, to filter malicious traffic before it reached the site. The service stopped competitor scraping and lengthened rivals’ reaction time to price changes, reduced errors and bounce rates, cut server/bandwidth load by about 22%, reclaimed IT time, and provided rapid failover capability during a 100× Black Friday load spike.