Case Study: Lee County School System achieves faster ticket resolution and remote device management with Impero Software (Impero Education Pro)

Lee County School System - Customer Case Study

Lee County School System, a K–12 district in Leesburg, Georgia serving about 6,500 students across 8 sites with roughly 5,000 devices, struggled to support growing classroom technology with a small IT staff and rising ticket volumes. After evaluating options, Lee County chose Impero Software’s Impero Education Pro to gain central control and improve remote support across the network.

Impero Software implemented Impero Education Pro by preparing the server and manually creating groups for every lab, room and PC, enabling real-time monitoring, remote control, screen broadcasting and scheduled power management. The district reports much faster ticket resolution, the ability to fix issues without traveling between schools (“almost like hiring two techs”), immediate support, measurable energy savings from centralized shutdown/start-up, and that the solution has “paid for itself” repeatedly.

Lee County School System

Georgia

Directors of Technology