Case Study: Lladró improves demand forecast accuracy by 20%+ with Imperia SCM

Lladró improves demand forecast accuracy by 20%+ with Imperia SCM

Lladró, a Valencia-based global manufacturer of high-value artistic porcelain, faced a significant challenge in demand planning due to its complex environment. The company, with a wide product catalogue and presence in over 120 countries, struggled with strong seasonality and long artisanal production lead times. Inaccurate forecasts risked stock-outs during key sales campaigns or overstock of high-value items, which tied up working capital. To address this, Lladró partnered with vendor Imperia SCM to implement its Supply Chain Planning (SCP) solution.

Imperia SCM implemented a flexible planning tool that automated forecasting and adapted to Lladró's specific processes, products, and market behaviors. The solution fostered greater departmental collaboration by providing a single, shared database for demand visibility. As a result, Lladró achieved a more than 20% improvement in Demand Forecast Accuracy (DFA). This led directly to the optimization of stock levels, a reduction in tied-up capital, and improved working capital efficiency, making the company's planning more anticipatory and strategic.

Lladró