Case Study: Starshipit achieves 421% ROI with impact.com

Starshipit boosts referrals 421% ROI with impact.com

Starshipit, a shipping software company, faced challenges scaling its manual referral program. The small partnerships team was spending excessive time on administrative tasks like tracking links and processing payments, which hindered growth and delayed partner rewards. To support expansion into new markets where word-of-mouth was critical, Starshipit needed a solution from vendor impact.com to automate these processes.

The vendor, impact.com, implemented its Advocate product with a HubSpot integration to automate all tracking and payments. This solution reclaimed 20% of the team's workload and introduced a tiered reward system. The results were transformative, including a 239% improvement in referral performance and a 421% return on investment when comparing projected reward payments to annual recurring revenue pipeline value.

Starshipit