Case Study: Telia Company builds a more agile, self-led culture with Impact International's digital learning

Telia Company boosts dialogue skills with Impact International, meeting expectations for 81% of participants

Telia Company, a telecommunications firm, embarked on a culture change program to build a more agile and resilient organization. To address this challenge, they partnered with Impact International to utilize a digital learning solution aimed at developing employee skills and confidence in dialogue.

Impact International created and delivered a virtual "Dialogue for Growth Action Camp" on Microsoft Teams. The program focused on building skills in enquiry, listening, and advocacy. It was delivered at scale to thousands of employees, with 81% of surveyed respondents reporting their expectations were met or exceeded. Participants reported gaining helpful frameworks for building trust and improving performance, both personally and professionally.

Telia Company