Case Study: St.George Retail Bank builds high-performance leaders with Impact International coaching

St.George Retail Bank launches a 2-day coaching programme with Impact International

St.George Retail Bank, a retail bank, engaged Impact International to help build a high-performance culture and develop leaders at all levels as part of a new brand initiative. The challenge was to transform the organization's culture and equip its people leaders with the necessary skills to grow their teams' capabilities.

Impact International developed and delivered a "Coaching for Performance" program, a two-day development program providing practical coaching and challenging skills. The solution used theoretical input combined with real-play practice sessions to build confidence and an effective toolkit for everyday management. As a result, participants reported increased confidence and a practical framework for having more effective coaching conversations, embedding these skills into their daily practice. Impact International successfully helped drive this cultural transformation for the bank.

St.George Retail Bank