Case Study: SBS builds a coaching culture with Impact International

SBS rolls out coaching to 140 managers with Impact International

The customer, Special Broadcasting Service (SBS), a multilingual broadcaster in Australia, identified a need to create a framework for employee performance and career development. To address this challenge, SBS partnered with vendor Impact International to implement a coaching program.

Impact International designed and delivered a practical two-day Coaching for Success program aligned with SBS's core values. The solution provided managers with effective techniques and tools for coaching conversations, which helped build their confidence and create a consistent coaching culture across the organization. The program was successfully rolled out to over 140 supervisors and managers.

SBS