Case Study: SBS builds a coaching culture with Impact International

SBS - Customer Case Study

SBS, Australia’s multilingual and multicultural broadcaster, needed a better way to support employee performance and career development across its diverse workforce. To address feedback from an employee opinion survey, SBS partnered with Impact International on a Coaching for Success programme aligned to its MyCareer@SBS process and core values.

Impact International designed and delivered a practical two-day coaching programme that gave supervisors and managers tools, confidence, and a common language for regular coaching conversations. The solution helped create a coaching culture across SBS, improved management behaviour, and supported performance and career development; to date, it has been rolled out to over 140 supervisors and managers.

SBS

Dirk Anthony

Director Audio and Language Content