Case Study: DSV achieves stronger leadership capacity with Impact International

Organisational growth through leadership capability

DSV, a global transport, freight forwarding and logistics company, needed to strengthen leadership capacity across DSV International Shared Services (DSV ISS) to support rapid growth and embed a new values-based strategy. As the business expanded, it needed clearer leadership competencies and stronger middle-management capability to help guide the organisation through change. Impact International worked with DSV ISS on leadership development and strategy alignment.

Impact International delivered a companywide change programme that included strategic workshops with the top team, values and strategy cascade events, and multi-modular “Leadership in Action” programmes for the N-1 leader population, supported by action plans, on-the-job tasks, coaching, and executive coaching. The result was a successfully implemented business strategy, clearer leadership expectations, and stronger support for leaders driving change across the organisation. Impact International continues to support DSV ISS as a trusted advisor to build further leadership capacity.

DSV

Agnieszka Nowak

L&D Leader