Case Study: Nestlé strengthens leadership capability with Impact International coaching

Nestle - Customer Case Study

Impact International partnered with Nestlé Thailand, a leading nutrition, health and wellness company, to strengthen leadership capability across the organization. As regional and global competition increased, Nestle recognized the need to further develop its middle managers so they could drive people development and leadership more effectively throughout the business. The program focused on coaching-based leadership development aligned with Nestle’s leadership framework.

Impact International designed an internal management development programme built around Nestle’s core values and leadership framework, including coaching for success, teamwork, and performance focus. Senior leaders were actively involved to coach and mentor participants, helping secure long-term buy-in and sustainability. The initiative aimed to improve leadership skills, employee performance, and business performance, and participants reported that the coaching tools, including GROW and PRO techniques, were practical, effective, and helpful in improving team performance.

Nestle