Case Study: Nestlé improves leadership capability with Impact International coaching development

Nestle - Customer Case Study

Nestlé Thailand worked with Impact International to strengthen middle-manager leadership capability as the business faced growing regional and global competition. The company needed to develop its people more effectively and build leadership depth across the organization, with a particular focus on coaching-based management development.

Impact International designed an internal management development program aligned with Nestlé’s leadership framework and core values, centred on coaching skills and senior-leader buy-in. The program focused on developing leadership behaviors, improving team performance, and driving better business results; Nestlé reported that the Coaching for Success approach helped managers build team dynamics, increase their ability to coach and challenge, and apply practical techniques such as GROW and PRO.

Nestle