Case Study: a prominent health system achieves $97M margin improvement with Impact Advisors Revenue Cycle Optimization

Prominent Health System achieves $97M margin improvement with Impact Advisors

Impact Advisors partnered with Prominent Health System, a five-hospital system facing revenue cycle challenges including process inefficiencies, a lack of standardized reporting, and siloed denial management. The health system sought to optimize its long-standing use of Epic to close process gaps, prevent revenue leakage, and improve the collection of outstanding balances.

Impact Advisors implemented a multi-faceted solution focused on Epic optimization and process redesign across several key workstreams. These included reducing denials, improving point-of-service collections, overhauling AR management, redesigning patient access, and enhancing reporting and training. The engagement resulted in a total of $97 million in margin improvement for the health system, surpassing its original goal by $27 million.