Case Study: OU Health achieves successful Epic go-live with Impact Advisors

OU Health goes live with Epic on time with Impact Advisors

OU Health, Oklahoma's flagship academic health system, faced the challenge of ensuring operational readiness and staff adoption for its enterprise-wide Epic implementation. The project, initiated just as the COVID-19 pandemic began, required a dedicated focus on change management to overcome barriers and build confidence in the new system. Impact Advisors was engaged to provide expertise in adoption, operational readiness, change management, and communications to prepare the organization for a successful go-live.

Impact Advisors executed a structured, three-phase program that included change readiness assessments, comprehensive change management and communication plans, and engaging activities like roadshows. Their team of certified specialists worked collaboratively with OU Health to address resistance and reinforce the project's goals. As a result, OU Health went live with Epic on schedule and remarkably smoothly, with post-live surveys highlighting the exceptional success. Impact Advisors' proven methodology and experienced team were central to achieving this predictable and positive outcome.

OU Health