Case Study: Jupiter Medical Center revives its Workday implementation with Impact Advisors

Jupiter Medical Center goes live on Workday HCM/Payroll with Impact Advisors after 50 hours of PMO support

Jupiter Medical Center, a prominent not-for-profit hospital in South Florida, faced significant challenges and a missed go-live date during its transition to the Workday HCM/Payroll ERP solution. Their initial implementation partner struggled with technical and engagement issues, jeopardizing the entire project. Jupiter engaged Impact Advisors to provide expert support and get the deployment back on track.

Impact Advisors implemented a customer-centric approach, serving as a liaison and overseeing project deliverables to bridge the gaps left by the first partner. Their responsive and knowledgeable team quickly built trust, and their involvement expanded from three to ten resources to meet new challenges. As a result, Impact Advisors successfully guided Jupiter Medical Center to go-live on their revised date, with the hospital's teams expressing a solid level of confidence in their new Workday system.

Jupiter Medical Center