Case Study: an academic health system accelerates enterprise AI adoption with Impact Advisors

Academic Health System deploys 9 Epic AI models with Impact Advisors

An academic health system sought to accelerate its adoption of Epic's artificial intelligence capabilities. The organization faced a challenge common among leading health systems: while Epic AI innovation was advancing quickly, its own internal governance, resourcing, and operational structures had not evolved to support enterprise-scale adoption. They partnered with Impact Advisors to overcome these hurdles and implement a scalable Epic AI Operating Model.

Impact Advisors designed and implemented a structured operating model, which included a detailed playbook and cross-functional delivery pods. This approach accelerated the deployment of nine Epic AI models. The results were significant, with several models going live in as little as one to two months. Measurable impacts included 89% of providers finding the tools helpful and 60% reporting reduced chart review time. Impact Advisors helped the health system establish a sustainable framework for ongoing AI innovation.