Case Study: a large health system preserves critical functions during disasters with Impact Advisors

a large health system develops 13 business continuity plans in 7 weeks with Impact Advisors

A large health system faced significant gaps in its disaster recovery and business continuity plans after a cyberattack on a key supplier caused a major service disruption. The organization engaged Impact Advisors to help enhance its preparedness for maintaining critical hospital functions during major, long-duration outages and to create a more consistent and mature program.

Impact Advisors implemented a multi-phase plan, adopting an all-hazards approach to categorize disruptions and reduce complexity. They developed 13 tailored business continuity plans across key departments and established a governance structure. The program successfully evolved the organization's maturity level, generated improved risk engagement with leadership, and provided a clear path forward with KPIs to monitor success.