Case Study: National Vehicle avoids a payment lawsuit with iMonitor EAM from iMonitorSoft

National Vehicle - Customer Case Study

The customer, National Vehicle, a classic car marketplace, faced a potential lawsuit after a bank account number error led to a year of unpaid contractor invoices. They had installed iMonitorSoft's iMonitor EAM employee monitoring software to ensure appropriate computer use, but it became critical in resolving this serious financial and legal challenge.

Using iMonitor EAM from iMonitorSoft, the company was able to retrieve the precise records of the incorrect account number that had been entered. This evidence was crucial for the bank to reverse the erroneous payments and demonstrate their good faith effort to pay the contractor, preventing a lawsuit. The iMonitorSoft solution not only saved the company a significant amount of money but also improved overall computer security, reducing virus-related issues and costs.

National Vehicle