Case Study: Heron CNC-Technik achieves knowledge preservation and more efficient estimation with Imnoo

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Preview of the Heron CNC-Technik Case Study

Heron CNC-Technik and Imnoo Knowledge Preservation and Efficiency Enhancement through AI-Assisted Estimation

Heron CNC-Technik faced a challenge in its component calculation process, which was heavily reliant on the individual expertise of its experienced employees. This dependence tied up valuable resources and posed a significant risk of essential knowledge loss due to staff turnover. The company sought a solution from vendor Imnoo to implement a calculation system that would operate independently of specific individuals and preserve its expertise long-term.

Imnoo implemented its self-learning technology, which integrated seamlessly into Heron's existing ERP system, AP+. The solution provides a qualified "second opinion" on every new part calculation, allowing the team to verify estimates rather than start from scratch. This has effectively minimized knowledge loss, which was the primary goal, and has also enabled more efficient onboarding of new employees. The system continuously improves through automated post-calculation, ensuring long-term process optimization and knowledge retention for Heron CNC-Technik.


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