Case Study: UK Public Service Organization achieves stronger cyber resilience and streamlined training management with Immersive Labs

How a Large Public Service Entity Built Stronger Cyber Resilience

UK Public Service Organization engaged Immersive Labs to oversee a two-year cybersecurity upskilling and resilience programme. The organisation needed a comprehensive, responsive platform that integrated with its broader professional services curriculum, kept pace with evolving threats, and reduced the administrative burden of managing multiple learning contracts.

Immersive Labs implemented a flexible, outcome-focused training model that complemented the existing curriculum and worked collaboratively with a trusted tech partner, supported by dedicated account management to streamline contract administration. The partnership boosted cybersecurity readiness, improved operational efficiency, reduced administrative overhead, and fostered an inclusive environment championing women in tech — backed by Immersive Labs’ platform scale (400+ customers, >3.5M labs completed, >100K unique users).