Case Study: UK Law Enforcement Agency achieves elite cyber readiness with Immersive Labs

How a Law Enforcement Agency Builds Elite Skills with Immersive

UK Law Enforcement Agency faced the challenge of building an elite cyber volunteer force from individuals with diverse backgrounds who only worked on cyber duties in their spare time. To create a unified baseline of competency and enable rapid specialization without time‑intensive classroom courses, they turned to Immersive Labs and its Immersive platform, adopting the Prove, Improve, Be Ready framework to deliver flexible, self‑paced training at scale.

Immersive Labs implemented structured onboarding pathways, gamified assessments and leaderboards to "prove" skills, targeted learning paths to "improve" capabilities, and ongoing readiness planning to "be ready" for real incidents. The result: the team grew from 3 to 18 skilled volunteers, Immersive became the primary onboarding tool, members proactively upskilled, one member moved into a new role thanks to platform evidence, and the platform covered roughly 80–90% of SANS‑aligned material for tailored certification preparation.