Case Study: Athens Group achieves 40% program enrollment and improved employee retention with Immediate

Athens Group - Customer Case Study

Athens Group, the parent company of three hospitality businesses in Athens, GA (147 employees, 91% hourly), faced a payroll and tip-payout challenge when the pandemic forced them to move from daily tip distributions to bi-weekly pay cycles. The change increased administrative burden—previously managers wrote manual checks for pay advances—and reduced employee access to earned wages. To solve this, Athens Group implemented Immediate’s earned-wage access solution in March 2020.

Immediate provided on-demand access to tips and wages (the solution model was restructured in August 2020 to meet pandemic needs), returning flexibility to staff and reducing payroll overhead. The program reached a 40% enrollment rate, averaged $103 per transaction, and helped attract and retain talent—adding 20 new employees and improving retention—while making payroll less burdensome for Athens Group thanks to Immediate.

Athens Group

Jesus Martinez

General Manager