Case Study: Second Baptist Church achieves dramatic member-engagement growth and staff efficiency with iMIS

Second Baptist Church - Customer Case Study

Second Baptist Church of Houston is a multi-campus congregation—“one church in six locations”—with more than 67,000 members, average worship attendance of 23,456, and a staff of 1,200 (350 iMIS users). They had been using a costly, hard-to-maintain proprietary system that couldn’t handle the complexities of a large, multi-location church or provide easy data, website, and participation tracking for staff and volunteers.

Implementing iMIS gave them a single church management system with robust out-of-the-box features, integrations, and custom-app tools to track involvement at the individual, family, and group level while offering online and mobile access. The results include faster staff workflows and increased engagement—child check-in dropped from 25 minutes to 30 seconds, monthly prospective-member comments processed rose from ~100–200 to about 2,200, and follow-up and member tracking dramatically improved.

Second Baptist Church