Case Study: Professional Association Management Services achieves greater efficiency and increased membership renewals and event registrations with iMIS

Professional Association Management Services - Customer Case Study

Professional Association Management Specialists (PAMS) is an East Melbourne firm that provides personnel and facilities to help non-profit professional associations, societies and clubs reduce costs, boost efficiency and attract members. Before iMIS, PAMS had no system for managing member information and needed a stable, reliable, and highly flexible solution that could be tailored to the very different needs of each client organisation.

Implementing iMIS delivered a fully integrated platform with online membership renewals, online and offline event registration, and real-time member self-service, cutting manual work and improving efficiency. As a result, PAMS has expanded web services, seen higher renewal and event registration rates, and freed staff to focus on development and client support rather than administrative tasks.

Professional Association Management Services