iMIS
155 Case Studies
A iMIS Case Study
The American Postal Workers Union (APWU), an AFL‑CIO affiliate that represents postal workers and advocates for workplace dignity and fair benefits, struggled with multiple systems and labor‑intensive processes for association management. They needed a unified solution to manage data, automate business processes, and free staff to focus on member‑centered issues.
Implementing iMIS gave APWU a single database and automated payroll‑deduction processing, report delivery and roster access, eliminating the need for outsourced data‑mining consultants. As a result, the union reduced costs, brought work back in‑house, improved operational efficiency, and sharpened its focus on serving members.