Case Study: AFOA Canada achieves streamlined member self-service and operational efficiency with iMIS

AFOA Canada - Customer Case Study

AFOA Canada is a not-for-profit that helps Indigenous communities strengthen finance and management capacity to support better governance and prosperity. As a long-time iMIS client, AFOA’s legacy Dreamweaver website had no iMIS integration, required staff to re-key member interactions and payments, and left the organization seeking a new site plus a way to manage content going forward.

By using the native functionality of the iMIS Engagement Management System, AFOA built a dynamic, self-service website they manage internally—enabling member profiles, event registration, online purchases, dues payments, communities, and inventory/order management. The new site eliminated manual data entry, streamlined credit-card authorizations and financials, improved batch controls, boosted member engagement and staff efficiencies, and set the stage for a forthcoming French site copy.

AFOA Canada