iMIS
155 Case Studies
A iMIS Case Study
The Royal Society of Chemistry (RSC), a global membership organization of over 50,000 chemists and professionals, faced inefficient, paper-based processes and a legacy desktop membership system that made applications, communications, and renewals manual, siloed data, and hindered integrations and a seamless member experience.
RSC implemented the web-based iMIS platform (with Connect Systems Global), centralizing member data, automating workflows, and enabling API integrations and a self-service portal. The solution streamlined operations, increased staff productivity, supported targeted campaigns and new initiatives, and improved member satisfaction and overall operational efficiency.