Case Study: Dietitians of Canada achieves time savings and streamlined operations with iMIS

HowDietitiansofCanadaSavedTimeandBoostedEf iciencywithiMIS

Dietitians of Canada is a nonprofit representing 4,000+ dietitians, students, and retirees that promotes nutrition and professional development across Canada. They were hampered by an association-unfriendly, sales-oriented legacy system that made member lookups, reporting, integrations (e.g., Higher Logic), and self‑service difficult, causing staff frustration and creating urgency to fix issues before a tight membership renewal window.

DC implemented iMIS (with partner support) and completed the rollout ahead of renewals. The intuitive membership dashboard, simplified report generation, integrated single sign‑on, commerce features, and automation cut daily admin time, improved member self‑service, enabled seamless third‑party integrations, and noticeably boosted operational efficiency and member experience.

Dietitians of Canada