Case Study: School Library Association achieves major time savings and increased member engagement with iMIS

SLA’s Time Savings and Member Engagement Boost with iMIS

The School Library Association (SLA), a nonprofit founded in 1937 that supports school librarians, libraries and educators worldwide, was hampered by manual processes and a hard-to-navigate website. Staff spent significant time on membership applications, renewals and invoicing, and the lack of self-service tools limited member access and reduced capacity for strategic engagement.

SLA implemented iMIS (with partner iFINITY) as a centralized engagement management system to automate membership workflows, invoicing and scheduled tasks, improve the website and add a searchable resource library and volunteer tools. The platform consolidated operations, saved weeks annually on renewals, reduced staff processing time and boosted member satisfaction and engagement.

School Library Association