Case Study: Sporting Shooters Association of Australia achieves operational excellence and major cost savings with iMIS

Saving Time, Costs, and Enhancing the Member Experience with iMIS

SSAAQ is a Queensland non‑profit supporting recreational shooters and operating multiple related businesses under strict state and national regulation. Rapid member growth and a patchwork of manual renewal, update and payment processes created duplicated work, processing delays and compliance risk, placing a heavy administrative burden on staff.

Working with integr8tiv, SSAAQ implemented the cloud‑based iMIS platform in three months, bringing data and payments in‑house. The new member portal gives 70,000+ members real‑time access to profiles and renewals, payments now post instantly via iMIS Pay, reporting is immediate, and 190k+ contacts (with historical activities) were migrated—resulting in 100% of transactions online, a 99% drop in transaction delays and substantial monthly cost savings.

Sporting Shooters Association of Australia