Case Study: Rio Tinto improves legal knowledge access and collaboration with iManage

Rio Tinto boosts legal knowledge sharing with iManage, migrating 4.5 million documents and reaching 80% adoption

Rio Tinto, a global mining company, faced the challenge of making over 150 years of institutional knowledge accessible and actionable for its legal team. Their previous document management system, a SharePoint overlay, was not flexible or intuitive enough, hindering collaboration and creating a risk of knowledge loss. To improve the employee experience and data governance, they sought a cloud-based platform with powerful search and high security, leading them to evaluate solutions from vendor iManage.

The company implemented iManage Work 10 in the Cloud, along with iManage Share, Drive, and Threat Manager. The intuitive interface led to high user adoption with minimal training, and the powerful search function eliminated duplicated work. iManage broke down silos, enabling Rio Tinto's legal team to collaborate more effectively and share institutional best practices. The solution established a strong foundation for future AI adoption and impressed senior stakeholders, with other departments now considering using the iManage platform.

Rio Tinto