Case Study: Price Bailey achieves centralized control of client files with iManage

Price Bailey Improves Control of Client Files with iManage

Price Bailey is a leading U.K. firm of chartered accountants and business advisers serving about 8,500 clients from eight offices with 27 partners and over 310 staff. The firm struggled to manage millions of documents and email messages across multiple locations, needing an easy-to-use, engagement-centric system that would give professionals quick access to complete client files while meeting governance and security requirements.

Price Bailey implemented iManage Work as a centralized, user-friendly work product management solution that integrated with existing workflows (including Outlook and Citrix) and was deployed firmwide with minimal disruption. Today all 310 professionals use iManage to store and retrieve more than six million documents and emails, enabling unified client files accessible from any office, stronger data governance, faster search and filing, higher user adoption and measurable productivity and billable-time savings.

Price Bailey

Paul Chipperfield

IT Systems Development Director