Case Study: McCandlish Holton achieves 100% user adoption and faster, more agile workflows with iManage Work 10 in the Cloud

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McCandlish Holton hones its competitive edge by upgrading to iManage Work 10 in the Cloud

McCandlish Holton, a Richmond, VA law firm serving clients from startups to Fortune 500 companies, was hampered by outdated on‑prem technology and the legacy iManage FileSite, causing workflow, access, and reliability issues. IT Manager Jonathan Chapman sought a modern, low‑disruption solution that would close the gap to web‑based tools while keeping the familiar iManage environment.

The firm migrated to iManage Work 10 in the Cloud (with iManage Share), completing a fast, fluid migration with zero data loss. The upgrade delivered dramatically faster document recall, improved Outlook integration, a single source of truth, and immediate productivity gains—achieving 100% user adoption, better organization, faster client turnarounds, and measurable ROI.


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McCandlish Holton

Jonathan Chapman

IT Manager


iManage

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