Case Study: Taft Stettinius & Hollister achieves 70% attorney adoption and centralized matter-centric collaboration with iManage Work

Matter Centricity Helps Taft Stettinius & Hollister Enhance System Adoption

Taft Stettinius & Hollister, founded in 1885, is one of Cincinnati’s largest law firms with eight offices and 400+ lawyers. After four mergers that doubled the firm’s size, CIO Brian Clayton faced the challenge of managing growing content and communications, meeting the expectations of “new professional” mobile users, and reducing total cost of ownership while moving from a decentralized to a centralized architecture.

Taft adopted a matter-centric approach and instituted regular iManage Work refreshes: simplifying folder templates, centralizing hardware, updating to the latest iManage version, and aligning the data model with firm/client governance. The ongoing program boosted collaboration and integrated email management, supported mobility and ISO goals, reduced operational costs, and achieved roughly a 70% attorney adoption rate.

Taft

Brian Clayton

CIO