Case Study: James & Wells reduces document management complexity with iManage

James & Wells reduces document management complexity with iManage across 6 offices

James & Wells, a growing intellectual property law firm in Australasia, faced challenges with an increasingly complex and disparate document management system as their caseload expanded. They needed to automate processes, centralize documents, harmonize data, and achieve better version and access control. To address this, they chose to implement iManage Work 10 in the Cloud to modernize their workplace and replace their legacy network sharing.

Using iManage APIs, James & Wells integrated their core systems with the iManage knowledge work platform, creating automated workflows and a unified tri-folder structure for each case. This iManage solution resulted in harmonized firm data, improved employee productivity, and simplified IT management. The firm achieved greater control over document access, freed its support team from manual filing tasks, reduced operational costs, and laid a foundation for future AI innovations.

James & Wells