Case Study: Howard Kennedy achieves efficient, AI-driven knowledge management with iManage Insight (iManage)

Howard Kennedy Improves Knowledge Management with iManage RAVN Insight

Headquartered at No. 1 London Bridge, Howard Kennedy is a progressive law firm of more than 150 lawyers and 350 staff that had fragmented knowledge spread across iManage Work and other places. The firm needed a simple, elegant layer to unlock that content—one that provided powerful search and used existing document metadata without heavy taxonomy development or extra content‑management overhead.

Howard Kennedy chose iManage Insight, an AI‑powered layer that tightly integrates with iManage Work to surface related documents, identify expertise and leverage existing metadata (including folder links) without manual classification. The result: faster, more accurate, Google‑like search where top results appear first, less time spent on IT and metadata management, and a small knowledge team able to run a sophisticated KM function and quickly deliver relevant work product to lawyers.

Howard Kennedy

Robin Hall

Head of Knowledge Management