Case Study: Greenbaum, Rowe, Smith & Davis LLP achieves improved business continuity and enhanced security with iManage Work in the cloud

How Greenbaum, Rowe, Smith & Davis upgraded to cloud-based document management for industry-leading uptime along with enhanced security and mobility

Greenbaum, Rowe, Smith & Davis LLP, a respected New Jersey law firm, experienced a major business continuity failure when a blown transformer left two offices without access to their on‑premises document system for days. With aging servers, no redundancy, and pressure from leadership to prevent future downtime, IT director David Melczer recommended moving to a cloud-based architecture.

The firm migrated to iManage Work in the cloud over a single weekend (about eight hours of downtime) and gained encrypted data at rest and in transit, redundant data centers, and seamless mobility for attorneys (no VPN). The move delivered near‑transparent user performance, reduced IT maintenance, stronger security, and two years without an SLA violation.

Greenbaum Rowe Smith & Davis LLP

David Melczer

Director of IT