Case Study: Gilchrist Connell achieves greater efficiency and enhanced security with iManage

How Gilchrist Connell transformed the way their lawyers worked

Gilchrist Connell is a fast‑growing Australian litigation and disputes firm focused on the insurance sector that found its aging on‑premises document infrastructure costly to maintain and increasingly stretched as the business expanded. The firm needed a more reliable, secure, and scalable way to give lawyers and support teams continuous access to client documents while reducing IT firefighting and meeting regulatory compliance requirements.

Working with Morae, Gilchrist Connell migrated to iManage Work 10 in the Cloud and added iManage Share and iManage Threat Manager in a phased rollout, integrating the platform with Microsoft Office, Outlook and its practice‑management systems. The move delivered faster, smarter document access, stronger security and compliance (including APRA CPS 234), freed IT resources to focus on business initiatives, enabled seamless remote working, and increased staff productivity and billable time.

Gilchrist Connell

Kirk Rogers

Chief Operating Officer