iManage
108 Case Studies
A iManage Case Study
Harry Elias Partnership LLP, a full‑service Singapore law firm founded in 1988, faced mounting data volumes, paper‑intensive processes and a shared storage system that lacked version control and reliable remote access. Lawyers were saving multiple versions as separate files, working around cumbersome VPN connections and repetitive administrative tasks, so the firm sought a knowledge work platform to streamline document management and improve productivity.
The firm rolled out iManage Work 10 in the Cloud for about 100 staff, migrating roughly 3.4 million documents and emails in six months and integrating with Microsoft 365 (including Copilot) and Outlook for seamless saving, search and secure sharing. Adoption reached 88% through peer‑to‑peer training; lawyers regained close to an hour a day for billable work, benefitted from faster searches, better version control, improved hybrid access and lower infrastructure and maintenance costs—enhancing client service and competitiveness.
Tan Tien Wei Partner
Corporate and Financial Services