Case Study: a global law firm achieves faster conflict searches and better accuracy with iManage Conflicts Manager

Global Risk & Compliance Customer cuts conflicts searches from days to seconds with iManage

A prestigious global law firm with over 2,000 lawyers faced a significant challenge in managing its conflicts of interest checks. Its risk team was burdened with a highly manual process, where a single client name could generate 40,000 search results that required tedious analysis. Populating their database with corporate affiliate information was also a daunting, error-prone task done by hand, and their existing system lacked the power to effectively filter or consolidate these massive result sets. The firm sought a new solution from a vendor like iManage to handle its high data volume and revamp its processes.

The firm selected iManage Conflicts Manager as its solution. iManage worked with them to not only implement the software but also to fundamentally rethink their operational procedures. The solution automated data entry by pulling up-to-date corporate family tree information from external providers, allowing thousands of affiliates to be added with a single click. This integration and the software's powerful filtering capabilities reduced the time to run, analyze, and clear conflicts searches from days to seconds. According to the firm's Senior Director of Risk, the iManage solution saved enormous time, improved accuracy, eliminated manual work, and was "life-changing" for the team.