Case Study: Fasken achieves seamless global collaboration and reduced operational costs with iManage Work 10 in the Cloud

Fasken improves collaboration across the globe with seamless cloud adoption

Fasken, a global law firm with more than 950 lawyers across ten offices, needed to replace its on‑premises document management system to simplify remote work, improve security, and reduce the heavy IT burden of maintaining nearly 50 dedicated servers. Lawyers relying on VPN access faced slow, inconsistent access to case documents, and the firm wanted a scalable, more efficient platform to support growth and modern workplace needs.

Fasken executed a three‑phase migration to iManage Work 10 in the Cloud, updating folder structures, applying governance with iManage Records Manager, and integrating iManage Closing Folders and iManage Insight. A tailored change management program (including WalkMe and individualized training) delivered a smooth cutover; results include faster, more secure collaboration, higher lawyer productivity, fewer help‑desk tickets, reduced operational expenses, and freed IT capacity—while positioning the firm to add Teams, Threat Manager, Share, and Drive integrations.

Fasken

Andrea Alliston

Knowledge and Practice Innovation