Case Study: Burges Salmon modernizes knowledge management with iManage

Burges Salmon modernizes knowledge management in 2 weeks with iManage

Burges Salmon, an independent UK law firm, faced challenges with an outdated and unwieldy knowledge management system that hindered accessibility and efficiency, especially with the rise of remote work. Their legacy system had complex taxonomies and a slow submission process, making it difficult for legal teams to find and reuse the firm's "gold standard" knowledge. To address this, they partnered with vendor iManage to implement a modern solution, including iManage Knowledge Unlocked with iManage Insight.

The iManage solution, implemented in tandem with Lexsoft T3, provided a robust and intuitive knowledge management system. This resulted in a fast, streamlined process for document submission and significantly improved search capabilities, delivering quick and relevant results for users. The project was completed on time and on budget, leading to strong user adoption across the firm and even inspiring new use case proposals from various teams.

Burges Salmon