Case Study: Steward Health Choice achieves high-speed transaction processing and tailored managed-care solutions with ImagineSoftware MedMC

Steward Health Choice - Customer Case Study

Steward Health Choice (SHC) is Steward Health Care’s managed risk platform covering 534,000 lives in Arizona and Utah, operating Medicaid plans and accountable care networks. SHC faces the detailed regulatory and operational challenges of Arizona Medicaid (AHCCCS), requiring extensive custom configuration and ongoing staff onboarding to manage complex benefit administration. To address this, SHC has relied on ImagineSoftware’s MedMC product as its core managed care system for decades.

ImagineSoftware implemented and maintains a highly customized MedMC environment for SHC, providing hands-on support and custom builds to meet AHCCCS requirements. As a result, SHC benefits from fast, mainframe-based transaction processing that handles enormous volumes under heavy workloads, plus responsive MedMC support that streamlines maintenance and employee onboarding—improving operational efficiency and system reliability for the 534,000-member risk platform.

Steward Health Choice

Leo Pelletier

Systems Application Manager