Case Study: Physicians DataTrust achieves streamlined automated claims processing and improved payment accuracy with ImagineSoftware (MedMC)

Physicians DataTrust - Customer Case Study

Physicians DataTrust, which manages Independent Physician Associations (IPAs) for commercial and HMO patients, launched as a new company while handling high volumes of largely manual claims and authorization processes. Needing an easy-to-use system to boost staff efficiency and dependable vendor support, Physicians DataTrust selected ImagineSoftware’s managed care solution, MedMC.

ImagineSoftware implemented MedMC to automate referrals, streamline claims processing and increase auto-adjudication rates, reducing the need for large data‑entry teams and enabling faster, more accurate payments to providers. Ongoing, responsive support from ImagineSoftware — including direct collaboration with developers — helped PDT stay current with industry changes and has sustained their MedMC deployment for nearly twenty years.

Physicians DataTrust

Marissa Massey

Director of Information Systems