Case Study: UNUA digitalizes fashion workflow with Imaginary Cloud

UNUA digitalizes fashion workflows with Imaginary Cloud and delivers a 5.0-rated customer experience

UNUA, a provider of comprehensive made-to-measure solutions for global fashion brands, partnered with Imaginary Cloud to digitalize their entire workflow. Their challenge was to transform the process from the end-customer experience in stores to the factory's operations, which relied on outdated methods.

Imaginary Cloud solved this by developing two key applications: an iPad app for sellers to guide the sales and customization process and a backoffice app for order management. The solution included newly designed visual order forms and a rich, engaging experience for customers. As a result, Imaginary Cloud delivered an in-depth understanding of the customer persona and their interaction with the service, successfully modernizing UNUA's operational model.

UNUA