Imaginary Cloud
40 Case Studies
A Imaginary Cloud Case Study
NotaryCam, a leader in online notarization and mortgage eClosing solutions, faced a challenge where its website was not aligned with its user experience goals. The company partnered with Imaginary Cloud to redesign its landing page and improve the site's look and feel to make the UX more intuitive and to better communicate the digital nature of its service.
Imaginary Cloud implemented its proprietary Product Design Process, utilizing a specialized squad model that included UX/UI designers and front-end developers. Key elements were rebuilt using React.js to achieve a cleaner front-end. The solution delivered an improved UI and a deeper understanding of the customer persona. This enhanced platform enabled NotaryCam to generate 1 million remote notarization transactions while maintaining a 98% customer satisfaction rate.