Case Study: Milwaukee County OEM turns EMS data into faster, standardized insights with ImageTrend

How Milwaukee County OEM Turns Data Insights Into Action and Impact

Milwaukee County OEM, which coordinates a countywide EMS system, faced a challenge with data inconsistency. Their system ran on 15 independently configured ImageTrend Elite sites, leading to varying documentation practices that complicated reviews and slowed down providers. Their opportunity was to standardize their operations and leverage analytics.

By consolidating into a single, standardized ImageTrend Elite Rescue environment, the vendor provided a solution. This was enhanced with Continuum for monitoring, a Data Mart for analytics, and biospatial for surveillance. The results included faster documentation, comparable data across agencies, and the ability to use insights for targeted public health initiatives like mold remediation and overdose prevention, contributing to a year-over-year decline in fatal overdoses.

Milwaukee County OEM

Ben Kisner

Manager