Case Study: Maple Lodge Farms improves visitor security and efficiency with iLobby VisitorOS

Implementing an Automated Visitor Management Solution in Food and Beverage Manufacturing

Maple Lodge Farms, Canada’s largest independently owned poultry processor, needed to replace its outdated paper visitor sign-in process with a more secure and efficient system. The manual approach created storage issues, limited visibility into visitors across the organization, and lacked photo identification, while the company also needed to meet strict regulatory requirements. After researching options, Maple Lodge Farms selected iLobby’s VisitorOS to address these challenges.

iLobby implemented VisitorOS across three Maple Lodge Farms facilities, digitizing check-ins, reducing the need for receptionist intervention, and adding photo-based visitor badges with company information. The new system improved security, enabled faster reporting and easier audit access, supported touchless sign-in, and eliminated manual paper handling and email notifications. Maple Lodge Farms reported no implementation delays, reduced paper waste and storage needs, increased receptionist productivity, and better visitor visibility and compliance.

Maple Lodge Farms

Aldo Fazzari

Customer Relations Supervisor